Data Security

Your data security is extremely important to us!

As a leading brand of Hamburg-based ImmoMates GmbH, Grundriss Schmiede stands for digital responsibility and a high standard of data security. With our services, we are part of the ongoing digital transformation that will continue to shape our economy and society ever more profoundly. That is why we engaged with the critical topics of data security and data protection at an early stage and acted with the necessary foresight.

Hosted in a German data center.

Where your data lives is not a matter of convenience for us, but a deliberate choice. That is why we operate the entire technical infrastructure of Grundriss Schmiede exclusively in Germany and under German data protection law. Every floor plan, every order, and every piece of customer information stays where the GDPR applies without exception.

We operate our own servers in a renowned German data center, hosting applications such as this website, the entire customer area, and your virtual tours. The backups of our daily work are also stored in Germany. Naturally, we have data processing agreements (DPAs) in place with all relevant parties.

With us, secure becomes doubly secure.

In addition, our office locations are equipped with further state-of-the-art servers that safeguard our entire workflow completely independently of the digital outside world. Thanks to this exemplary, well-thought-out security architecture, Grundriss Schmiede can operate autonomously from the data center's main server and deliver its services with absolute reliability. Even in the unlikely event of a data center outage, your data remains safe. It sounds like a network with a safety net — and that is exactly what it is.

Your data stays in-house.

Another hallmark of our responsible self-image is that your data never leaves our corporate structure. Unlike comparable online businesses, we never have our services delivered by external subcontractors. These are often based further afield and are subject to local regulations. Especially when it comes to data protection standards as we know them, a closer look is well worth your while. With Grundriss Schmiede, however, you can place your order with complete peace of mind.

Transparency above all else.

One exception to our closed data ecosystem is our cooperating architect, who is granted access to your data if you have booked an architect's certification with us. Likewise, when you book our on-site survey service using Matterport technology — carried out nationwide by experienced contract partners of Grundriss Schmiede — order-related access takes place, and is of course handled in strict confidence.

Thank you for your trust!

We hope this overview gives you a comprehensive insight into how thoroughly we handle the sensitive topic of data security on your behalf. To put it plainly: we spare no effort or expense to guarantee you the highest level of data security and data protection. Your data is as safe with us as if it had never been transmitted to us in the first place. If you have further questions or suggestions on the topic of "Data Security at Grundriss Schmiede," you are welcome to email us at any time. We will be happy to get in touch with you.